Orange and Rockland Utilities, Inc. urges its customers to ask to see a photo identification card from utility workers certifying that they are O&R employees or contractors before doing any business with them or allowing them to enter customers’ homes.
The utility renews this warning periodically to put its customers, especially the elderly, on guard about crooks who pose as utility workers in order to gain access to and rob the homes of unsuspecting residents.
All O&R employees and contractors are required to carry color photo I.D. cards during their workday. If a person comes to your door claiming to be an O&R employee or contractor, look for the card.
Each O&R employee and contractor card is about the size of a NYS driver’s license and is made of plastic.
They are all set up with the individual’s photo in the middle of the card.
On the right of the card is the individual’s name in a block of color:
- Red for contractors
- Grey for O&R employees who belong to IBEW Local 503
- Orange for O&R employees who are not Local 503 members
On the left of the card for O&R employees is a black stripe. In that stripe is the company’s name, Orange & Rockland. For the contractor card, the word “contractor” is in the black stripe.
If you cannot see a photo I.D. card hanging around the worker’s neck or clipped to a shirt or coat, ask the worker to produce the card for your inspection before speaking with him or her further, or permitting entry to your home.
If individuals representing themselves as O&R employees or contractors cannot produce a legitimate photo I.D. card, terminate further contact with them and call the police.
If the workers do produce an identification card but you are still apprehensive, call O&R’s Security Services at 845-577-3130 to confirm the identity of the O&R employee or contractor.